Thursday, June 24, 2010

Give them what they want...or else.

I stopped in, on my way to work this morning, to pickup some breakfast tacos for our office in Houston. Adjacent to the taqueria was tool store. Looked like a place to go to find any tool you could possibly need. 

Posted on the front window was a sign listing the store's hours of business: "Monday-Friday, 9am-3:30pm.  Closed 12n-1pm for Lunch."  Below that sign was another sign. This one read, "Out of Business."

No kidding.  Someone should have etched, "Duh!" after the "Out of Business" sign. As a business owner, you need to be sure your products and services are available to customers at their convenience, not your convenience. The lunch hour is a time when a lot of business gets done because lots of people use the noon hour to shop. So why lock your doors?

Not judging, just reporting...